Privacy Policy

Last revised on 01/09/2022

Welcome to Mahbubi’s Privacy Policy. Thank you for taking the time to read it.

At Mahbubi, your privacy is a top priority. Your privacy is at the core of the way we design and build the services and products you know and love, so that you can fully trust them and focus on building meaningful connections.

We're grateful for the trust you've shown us, by letting us in to your life. We work hard to create a platform, with the services and features you love and feel safe with

To us, the most important thing is that you enjoy your experience when you're looking for the one and only, while we take care of your privacy.

Read along, step by step and learn how we do ours, to protect your privacy on Mahbubi.

We Don't Compromise with Your Privacy

We design all of our products and services with your privacy in mind. When we produce new features for you, we always take you into great consideration, to ensure, a decision is not implemented without regards to your privacy.

We Strive to Be Transparent in the Way We Process Your Data

Because we use many of the same online services you do, we know that insufficient information and overly complicated language are common issues in privacy policies. We want to take the exact opposite approach, which is why we've written our Privacy Policy in a simple language. We think it's important, you can read and actually understand what's "in small print”.

Should you need any further explanation or have other relevant questions, you're always welcome to contact us. Our support team is always ready to assist you.

We Strive to Keep Your Data Safe

Our team is dedicated to keeping your data safe and secure. We constantly update our security practices and invest in our security efforts to enhance the safety of your information.

We appreciate that you trust us with your data and we intend to always keep that trust. This starts with making sure you understand the information we collect, why we collect it, how it is used and your choices regarding your data. This Policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum, in order not to loose grip.

Who We Are

“We”, or “us”, who have the pleasure of creating Mahbubi for you, and who's responsible for your data under this Privacy Policy (the “data controller”) is:

Amsiq A/S

Diplomvej 381, 2800 Kongens Lyngby, Danmark

Where This Privacy Policy Applies

This Privacy Policy applies to websites, apps, events and other services operated by Mahbubi. For simplicity, we refer to all of these as our “services” in this Privacy Policy. To make it extra clear, we've added links to this Privacy Policy on all applicable services.

Some services may require their own unique privacy policy. If a particular service has its own privacy policy, then that policy -- not this Privacy Policy -- applies.

Data We Collect

It goes without saying, we can't help you meet new people without some information about you, such as basic profile details and the types of people you'd like to meet. We also collect information generated as you use our services, e.g. access logs, as well as information from third parties, like when you access our services through a social media account. If you want additional info, we go into more detail below.

Data You Give Us

You choose to give us certain data when using our services. This includes:

Data We Receive from Others

In addition to the data you provide us directly, we receive information about you from others, including:

Data Collected When You Use Our Services

When you use our services, we collect data about which features you've used, how you've used them and the devices you use to access our services. See below for more details:

Cookies and Other Similar Data Collection Technologies

We use and may allow others to use cookies and similar technologies (e.g., web beacons, pixels) to recognise you and/or your device(s). In the next section, you may read our Cookie Policy for more information on why we use them (such as authenticating you, remembering your preferences and settings, analysing site traffic and trends, delivering and measuring the effectiveness of advertising campaigns, allowing you to use social features) and how you can better control their use, through your browser settings and other tools.

Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not Track” (“DNT”) feature that tells a website that a user doesn't want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain data about the browser's user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including Mahbubi, do not currently respond to DNT signals.

Cookie Policy

This Cookie Policy explains what cookies are, what types of cookies are placed on your device when you visit our website and how we use them.

What Are Cookies?

Cookies are small text files that are sent to or accessed from your web browser or your device's memory. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (e.g. when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your device, such as user settings, browsing history and activities conducted while using our services.

Are There Different Types of Cookies?

First-party and third-party cookies

There are first-party cookies and third-party cookies. First-party cookies are placed on your device directly by us. For example, we use first-party cookies to adapt our website to your browser's language preferences and to better understand your use of our website. Third-party cookies are placed on your device by our partners and service providers. For example, we use third-party cookies to measure user numbers on our website or to enable you to share content with others across social media platforms.

Session and persistent cookies

There are session cookies and persistent cookies. Session cookies only last until you close your browser. We use session cookies for a variety of reasons, including to learn more about your use of our website during one single browser session and to help you to use our website more efficiently. Persistent cookies have a longer lifespan and aren't automatically deleted when you close your browser. These types of cookies are primarily used to help you quickly sign-in to our website again and for analytical purposes.

What About Other Tracking Technologies, like Web Beacons?

Other technologies such as web beacons (also calls pixel tags or clear gifs), tracking URLs or software development kits (SDKs) are used for similar purposes. Web beacons are tiny graphics files that contain a unique identifier that enables us to recognise when someone has visited our service or opened an email that we have sent them. Tracking URLs are custom generated links that help us understand where the traffic to our web pages comes from. SDKs are small pieces of code included in apps, which function like cookies and web beacons. For simplicity, we also refer to these technologies as “cookies” in this Cookie Policy.

What Do We Use Cookies For?

Like most providers of online services, we use cookies to provide, secure and improve our services, including by remembering your preferences, recognising you when you visit our website and personalising and tailoring ads to your interests. To accomplish these purposes, we also may link information from cookies with other personal information we hold about you. When you visit our website, some or all of the following types of cookies may be set on your device. Below, are the description of the different types of cookies we use.

How Can You Control Cookies?

There are several cookie management options available to you. Please note that changes you make to your cookie preferences may make browsing our website a less satisfying experience. In some cases, you may even find yourself unable to use all or part of our site.

Browser and devices controls

Some web browsers provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your computer. The procedure for managing cookies is slightly different for each internet browser. You can check the specific steps in your particular browser help menu.

You also may be able to reset device identifiers by activating the appropriate setting on your mobile device. The procedure for managing device identifiers is slightly different for each device. You can check the specific steps in the help or settings menu of your particular device.

Interest-based advertising tools

You can opt out of seeing online interest-based advertising from participating companies through the Digital Advertising Alliance, the Interactive Digital Advertising Alliance or Appchoices (apps only).

Opting out doesn't mean you won't see advertising - it means you won't see personalised advertising from the companies that participate in the opt-out programs. Also, if you delete cookies on your device after you opted out, you will need to opt-out again.

Social Cookies

To allow you to share content on social media, some features of this website use social media plug-ins (e.g., Twitter™ “Share to Twitter” or LinkedIn™ “in” buttons). Depending on your social media account settings, we automatically receive data from the social media platform when you use the corresponding button on our website. To learn more about social media cookies, we suggest you refer to your social media platform's cookie policy and privacy policy.

Google™ Cookies

Stuff Google wants to make sure you know about Google's data collection technology, Google™ Maps API Cookies

Some features of our website and some Mahbubi services rely on the use of Google™ Maps API Cookies. Such cookies will be stored on your device. When browsing this website and using the services relying on Google™ Maps API cookies, you consent to the storage, collection of such cookies on your device and to the access, usage and sharing by Google of the data collected thereby. Google™ manages the information and your choices pertaining to Google™ Maps API Cookies via an interface separate from that supplied by your browser. For more information, please see https://www.google.com/policies/technologies/cookies/.

Google Analytics

We use Google Analytics, which is a Google service that uses cookies and other data collection technologies to collect data about your use of the website and services in order to report website trends. You can opt out of Google Analytics by visiting www.google.com/settings/ads or by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.

How We Use Data

The main reason we use your data is to deliver and improve our services. Additionally, we use your data to help keep you safe and to provide you with advertising that may be of interest to you. Read on for a more detailed explanation of the various reasons we use your information, together with practical examples.

To administer your account and provide our services to you

To help you connect with other users

To ensure a consistent experience across your devices

To provide new Mahbubi services to you

To serve you relevant offers and ads

To improve our services and develop new ones

To prevent, detect and fight fraud or other illegal or unauthorised activities

To ensure legal compliance

To process your data as described above, we rely on the following legal bases

Data used for Moderation Practices

We use a combination of automated systems and a team of moderators to monitor and review accounts (including photos and any other information uploaded onto user profiles) and messages for content that indicates breaches of our Terms and Conditions of Use. If an account or message meets certain criteria that demonstrate that the Terms and Conditions of Use are likely to have been breached, the relevant account will be subject to a warning and the user’s access restricted and/or blocked. Affected Users can contact Mahbubi to contest the decision. If you post anything that is inconsistent with our Terms and Conditions of Use, we reserve the right to terminate or restrict access to your Account.

How We Share Data

Since our goal is to help you meet the one you're looking for, the main sharing of users' information is, of course, with other users. We also share some users' information with service providers and partners who assist us in operating the services and, in some cases, legal authorities. Read on for more details about how your data is shared with others.

Cross-Border Data Transfers

Sharing of information involves cross-border data transfers, for instance to the United States of America and other jurisdictions. As an example, where the service allows for users to be located in the European Economic Area (“EEA”), their personal information is transferred to countries outside of the EEA. We use standard contract clauses approved by the European Commission or other suitable safeguard to permit data transfers from the EEA to other countries. Standard contractual clauses are commitments between companies transferring personal data, binding them to protect the privacy and security of your data.

Sharing your personal data with Marketing Services Providers

We partner with providers of marketing services (such as Facebook for example) (‘Marketing Services Providers’) to help us market and advertise our App and services on third party websites and applications and measure the effectiveness of our advertising campaigns. For example:

We share a limited amount of your personal data with these Marketing Services Providers, such as:

Hashing is a way of encrypting information by turning it into a combination of random numbers and letters - this code cannot be traced back to the email address. When hashed email addresses are sent to a Marketing Service Provider, they’re then matched against the Provider’s own existing list of their own users’ hashed information and our ads are served to those of our users who have successfully been matched with the Provider’s. Matched and unmatched hashes are then deleted by the Provider.

For more information about how we use cookies and other tracking technologies, including how you can set and manage your preferences with regards to such technologies, please see our Cookie Policy. Some platforms require user consent before Mahbubi is permitted to use data gained through the platform for advertising purposes and where this is the case, Mahbubi will only use this data where the necessary consent has been obtained. Through your device’s privacy settings, you also have the option to prevent or limit device identifiers being shared with third party advertisers and what use is made of the device identifiers. If you would like more information about your choices and how you can stop your device identifiers being shared with third party advertisers, please visit this page.

In some cases, these third parties will also use the data that they collect for their own purposes, for example they may aggregate your data with other data they hold and use this to inform advertising related services provided to other clients.

Sharing with Facebook

Where we share data with Facebook as our Marketing Service Provider (including via the Facebook “Like” function), we are Joint Data Controllers with Facebook Ireland for this processing. This arrangement means that Mahbubi has to provide you this notice, but you should contact Facebook if you wish to exercise your data protection rights. Further information, including how Facebook enables you to exercise your data protection rights, and subsequently processes your information as independent data controller can be found in Facebook Ireland’s Data Policy. If you want more information relating to the nature of the arrangement we have in place with Facebook, please email info@mahbubi.net.

This data referred to above can include actions that you take on our website such as your interactions with our Sites or other information collected from cookies or similar technologies including the Facebook pixel. This allows us to measure the effectiveness of our advertising, improve our marketing practices, and helps us deliver more relevant advertising to you and people like you (including on social media such as Facebook).

Your Rights

We want you to be in control of your data, so we've provided you with the following tools

Where Mahbubi uses machine learning, for example, to help us detect and prevent fraudulent card transactions, and to detect and prevent spam communications on the App (as explained above), we may need to keep personal information for a longer period than the retention periods explained above, to enable the machine learning to work properly. Where this is the case, we always seek to minimise the amount of personal information that is used and we ensure that it is ring-fenced and kept securely from other User personal information. We regularly review the period for which personal information is required for machine learning purposes and delete any identifiable information when it is no longer required.

To prevent abuse and/or misuse of Mahbubi by a User following termination or deletion of a profile/Account we shall retain such information as we deem in our sole discretion may be necessary to ensure that User does not open a new Account and profile in breach of our Terms and Conditions of Use and to ensure compliance with all laws and regulations.

Warning: Even after you remove information from your profile or delete your Account, copies of that information may still be viewable and/or accessed to the extent such information has been previously shared with others, or copied or stored by others. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information, they may retain such information to the extent permitted under their terms of service or privacy policies.

We want you to be aware of your privacy rights. Here are a few key points to remember:

For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests. Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact our Privacy Officer to provide their written consent before the information is released.

Also, we may not be able to accommodate certain requests to object to the processing of personal data, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth.

How We Protect Your Data

We work hard to protect you from unauthorised access to or alteration, disclosure or destruction of your personal data. As with all technology companies, although we take steps to secure your data, we do can’t guarantee, that your personal data will always remain secure. We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our data collection, storage and processing practices to update our physical, technical and organisational security measures. We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or data is no longer secure, please notify us immediately.

How Long We Retain Your Data

We keep your personal data only as long as we need it for legitimate business purposes and as permitted by applicable law. To protect the safety and security of our users on and off our services, we implement a safety retention window of three months following account deletion. During this period, account data will be retained although the account will of course not be visible on the services anymore.

In practice, we delete or anonymise your information upon deletion of your account (following the safety retention window) or after two years of continuous inactivity, unless:

Keep in mind that even though our systems are designed to carry out data deletion processes according to the above guidelines, we cannot guarantee that all data will be deleted within a specific time frame due to technical constraints.

Children's Privacy

Our services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal data from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service.

Privacy Policy Changes

Because we're always looking for new and innovative ways to help you meet the one you're looking for, this policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes.

How to Contact Us

If you have questions about this Privacy Policy, here's how you can reach us:

Online: Here

By post: Amsiq A/S, Diplomvej 381, 2800 Kongens Lyngby, Danmark

CVR: 34490414

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